90% of Australians are under insured. Are you one of them?

Australia’s Independent way of Insurance

Are you paying too much for a policy that doesn’t properly protect you?

CIA offers all Australians the chance to find out if they have the right home and contents insurance.

90% of all Australians are underinsured and if something happens to your home, you don’t want to be in this position.

Australians affected by the bushfires in Australia in 2019 found out the hard way and many are struggling to get back what they had before the fires. At CIA we use the Callum Report to assess whether you are insured correctly. Our report is free. All we need is a copy of your current policy to assess your position.

Get you free report now.

“You should never do your insurance any other way”

The Callum report was created by CIA to help Australian homeowners understand where they are not covered and avoid financially catastrophic losses. The report combines technology with an ethos of best cover, best price and best claim service to find the right cover for you.

This report is a game changer and includes free building replacement estimates,a section showing you where you are underinsured, Flood mapping, access to the best policies, competitive premiums and the service of a broker handling all of your claims.Through access to leading insurance software, these reports are now available at no cost to ensure our clients receive appropriate cover and value for every premium dollar spent. After getting the report over 95% of all clients take the advice given and it’s free. Get your free report here.

Why should you use CIA?


Find out if you are paying too much for the wrong cover.


Access to over 200 insurers including insurers the general public don’t have access to.


Have a better understanding of what to insure your building for with the free building replacement estimate and avoid underinsuring your home.


Have a broker representing you in all claims to ensure they are paid correctly and quickly! We are on your team not theirs.


You aren’t locked into one insurer, every year your policy is remarketed to ensure you are getting the best cover for the best price! We do this for you.


Finally have confidence in your insurance after receiving your free report, a service like this hasn’t been available before. Experience the difference.


Nothing to lose, except overpriced bad cover! You will find out if you are covered correctly and have all your underinsurance problems solved and have peace of mind.

You don’t have to do it alone.

We’ll compare your policy to others on the market and make sure that you get the right cover at the best possible price and if you do need to make a claim, we’ll even do that for you too.

Don’t get caught up in the jargon, we’ll take your insurance policy, source the best deal that covers your exposures and we’re just a phone call or email away if you need to lodge a claim.

About Us

Paul Burstow Principal and Co-Founder

In 1989 Paul started his Insurance Broking career with Sedgwick, the largest Global International brokerage at the time. In 1995 he started his own licenced business in Brisbane on Wickham Tce MDV Insurance Brokers specialising in medical and corporate insurance portfolios. Gaining industry-leading qualifications he was also accredited by ASIC to operate a general and life insurance brokerage. He is now recognised as one of the leading advisors in Australia after 30 years of experience.

His greatest achievement came last year when his youngest son Callum who he mentored in co-founding CIA Insurance Brokers created the Callum Report, a game changing report that is available at no cost to clients to ensure they receive appropriate cover and value for every premium dollar spent.

Callum Burstow Owner and Co-Founder of the Callum Report

Callum has been a qualified broker for over 5 years. The insurance industry had always been part of his life, growing up watching his father excel in the industry, but the driving force behind his decision to move from his earlier career in hospitality to insurance was knowing that many hard working Australians were not covered correctly and were being knowingly underinsured. Callum’s passion for helping people has helped move the family business forward by not accepting anything but the best for CIA insurance group clients

What our clients are saying..

"I've been dealing with Callum from CIA for several years now. I find him both knowledgeable and personable and I always feel absolutely confident that he has sourced the ultimate cover for me at the best price. His bespoke Home and Contents package is comprehensive and gives me great peace of mind."

— Tiffany J

“Not only did CIA find me the best policy at the best price, when I had a claim last year I thought it wouldn’t be covered but after contacting the team at CIA they handled my claim for me and got everything paid to a total of around $17k. I was amazed and am very thankful I have them looking after me”

— Nicholas J

“Callum has our back when it comes to our Home and Contents insurance. Top-level cover, top-level advice and premiums that don’t break the bank”

— Nick B